About Us

FAQs

Below is a list of common questions frequently asked by our users:

Do I need to make a Library membership card?
No. Your Student/Staff ID card is also your Library membership card.

What should I do if I lost my Student/Staff ID card?
You must report to the library staff at Information Counter, Level G, Main Library immediately to deactivate your library account. Alternatively, you may deactivate your library account online by logging in to Library InfoWeb. The steps are as follows :
Step 1: Click on “Login” tab on the top menu bar.    
   
Step 2: Enter your 'ID Barcode No. / IC No.' and password.
   
Step 3: Click on "My Account" tab on the top menu bar.
   
Step 4: Click on "I lost my card" button.

Can alumni borrow library books?
Yes. Alumni (with Alumni Access card) can borrow library books, provided they have paid an annual library fee of RM53 (inclusive of 6% GST) and the required book deposits.
What is a Call Number?
A Call Number is a unique number (usually numbers and letters) that indicate an item’s shelving location in the library.
What is Library InfoWeb?
Library InfoWeb is a web-based OPAC (Online Public Access Catalogue). To access Library InfoWeb, go to: http://infoweb.tarc.edu.my/
Do I need a password to search Library InfoWeb?
No password is required to search Library InfoWeb.

How do I login to Library InfoWeb?
You need to enter your 'ID Barcode No. / IC No.' and password. You do not need to include the hyphens in your IC number.

How do I obtain the password to login to Library InfoWeb?
You can request your password online by clicking on the "Request/ Reset password" link. The new password will be sent to your University College email address.

What can I do with Library InfoWeb password?
You can use the Library InfoWeb password to:
  • check details of your library record.
  • renew Open Shelf books and/or Restricted Loan materials online.
  • place requests on checked-out (borrowed) Open Shelf books and/or Restricted Loan materials.
  • create and save book lists.
  • save a search for subsequent login to Library InfoWeb.
  • deactivate library account due to loss of ID card.

What can I do if I have forgotten the Library InfoWeb password?
You can reset your password by clicking on the "Request/ Reset password" link. A new password will be sent to your University College email address.

Can I access Library InfoWeb from home or other off-campus locations?
Yes. Library InfoWeb is accessible at anytime, anywhere over the web.
How do I borrow Open Shelf book?
You can approach the library staff at the Circulation Counter 1, Level G, Main Library to borrow the Open Shelf books.

How do I borrow item from the Restricted Loan Collection?
You have to present your ID card and the call number of the item that you wish to borrow to the library staff at Circulation Counter 1, Level G, Main Library.

How do I return the library book or Restricted Loan material?
You have to approach Circulation Counter 1, Level G for the returning of Open Shelf book and the Restricted Loan item. You have to return the Red Spot book at the Circulation Counter 2, Level LG, Main Library.
How do I renew items online?
You can renew your non-overdue Open Shelf books and/or Restricted Loan materials online by logging in to Library InfoWeb. You can renew items online up to three (3) times.

How do I place a request (reserve) online?
You can place a request on checked-out Open Shelf book or Restricted Loan material (which has "Due" status) online by logging in to Library InfoWeb. A maximum of 3 (three) items can be requested at one time.

How do I check the status of my request(s)?
You can check the status of your request(s) by logging in to Library InfoWeb. If the status of the item is listed as "Pending", this means that the item is still on loan. When the item is returned, the status will become 'Available for pickup', you should then receive the availability notice through your University College email. You may collect the item at the Circulation Counter 1, Level G, Main Library.
I am accessing the library online databases in campus. How do I login to access the online databases from the Library webpage?
You need to enter your Student/Staff ID number to be able to access the library's online databases from the Library webpage. For example, 15WPP99999 enter as "1599999" (students) and 2356 enter as "2356" (staff).
How do I access the library online databases from off campus (remote access)?
You can access Library’s subscribed online resources from remote locations (off-campus) by logging in to the Student Intranet / Staff Intranet. The steps are as follows :

Student Intranet

Step 1: Enter your username and password. Then, click on "Login" button.

Step 2: Once logged in, click on "i" (Information Gateway) icon.

Step 3: Click on "Library" tab.

Step 4: Under "Online Resources" sheet tab, click on "Online Databases" link.

Staff Intranet
Step 1: Enter your username and password. Then, click on "Login" button.

Step 2: Once logged in, click on "i" (Information Gateway) icon.

Step 3: Click on "Others" sheet tab and then click on "Library" tab. 

Step 4: Under "Online Resources" sheet tab, click on "Online Databases" link.

Link to access the online databases remotely are available on:

i. Library InfoWeb page > Online Resources page
 
  • Look for the sentence, "Please click HERE for remote access".
   
ii. Online Databases page (Library Webpage)
 
  • Look for the sentence, "For remote (off-campus) access, please login to the Student Intranet / Staff Intranet".
Can i do printing in the library?
Yes, you can do printing in the library. Head on to Level 2A, Main Library and approach the staff in the Photocopy Room.
Contact Us

TAR University College Library
Kuala Lumpur Main Campus
Tel: (6)03-4145 0123 Ext. 3229 / 3476
Email: library@tarc.edu.my

Map to TAR UC Library